Outage in Bay of Plenty fibre network – We’re working fast to get you back on line

New Zealand fans of the popular online video game Fortnite were able to download the latest season at triple the speed if they were connected on a standard fibre broadband plan. 

The Commerce Commission’s Measuring Broadband New Zealand  summer report has confirmed fibre broadband customers on a standard 300/100 megabit per second (Mbps) plan are enjoying download speeds now reaching 314 Mbps on average.

Tuatahi First Fibre tripled the performance of its 100/20 Mbps fibre service to 300/100 Mbps at no extra cost in December.

“When Fortnite Chapter 3 Season 2 was released on Sunday 20 March we saw a very large spike of over 20 per cent in downloads on our network,” Tuatahi First Fibre Chief Executive John Hanna said.

“We saw our highest spike in traffic to date but there was no bottleneck for our fibre customers. Following the peak while everybody got their download, we quickly went back to business as usual.”

And it’s not just speed that sets fibre broadband light years ahead of other internet technologies. “Even if online gaming isn’t really your thing, it’s great to know that fibre offers serious reliability. We’ve got a robust network that can handle the extra demands put on us when popular events like this occur. Fibre isn’t subjected to variability in service like other broadband technologies,” Hanna said.

“It’s great to see the majority of our fibre customers out there enjoying triple the download speeds because they’re on the most popular 300/100 Mbps speed. When there’s a really popular event like the Fortnite release, if you’re on fibre you’ll be able to download, restart and play the game with peace of mind that your reliable service means you’re not going to miss a beat.”

If you haven’t yet made the move to fibre, with a free install, now is a great time to do so. If you are on fibre now is also a good time to get in touch with your internet service provider to check if you’re on the right fibre plan to suit your needs.

Find an internet service provider in your region.