Fibre consents
There are times when we need to gain consents from others before your fibre can be installed. Our specialist consents team will work with you to make this simple and easy.
Common scenarios
Office buildings, apartments and body corporates
You share an office building or a multi-dwelling unit with other tenants or property owners.
Cross boundary
Your fibre cable will go aerially across your neighbour’s property.
Rights of way including cross lease
You are on a right of way or cross lease property with shared areas.
Understanding consents
In some situations, we’ll need to sort out consents for you. Here’s how we take care of it.
Understanding consents
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Categories of work
When installing fibre in shared driveways and multi-dwelling units, we assess what needs to be done, then allocate the work into one of three categories. Any time we need consent, we’ll get in touch with you and explain why and from whom we need it. Where possible, we’ll obtain the required consent on your behalf.
Category 1
Low impact communal work
Installation will have a minimal lasting effect on your property or shared area (e.g. soft surface reinstatement, overhead installations, underneath paving stones or use of existing ducts or conduits). Consent is not required from the neighbours who share the common areas, provided we follow the installation timeframes set out in the Telecommunications Act. We provide the neighbours with at least five working days’ notice before we get started. The build work will take place 3-6 weeks after notification letters have been sent out.
Category 2
Medium impact communal work
Installation may have some physical impact on the shared areas of the property (e.g. hard surface work to allow access to existing ducts, entry/exit points for drilling or thrusting, or small amounts of general trenching). We give the neighbours at least fifteen working days’ notice before we can get started. In some instances, a neighbour can lodge an objection. We handle the objection in accordance with the Telecommunications Act. The build work generally takes place within 3-6 weeks after notification letters have been sent out.
Category 3
High impact communal work
Installation could have a greater impact on the shared areas of your property (e.g. extensive trenching and reinstatement of hard surfaces). We need consent from the other neighbours who have a legal entitlement to use shared areas before we can get started on the planned work. If required, our consents team can seek those consents for the build work on your behalf.
