Promotion Specific Terms for Fibre Now Cambridge

(the Promotion)

From 23 May to 31 July 2022, place an order for the installation of an optical network terminal (ONT) and receive a $200 Prezzy® Card. Commit to fibre by placing an order for a new fibre connection on our network and receive an additional $200 Prezzy® Card and a complimentary hour of In-Home Tech Support!

In addition to our standard terms (which may be found here), these Promotion Specific Terms apply to the Promotion.

‘Eligible Address’ means a residential address in Cambridge which has not had fibre installed previously and is able to connect to our fibre network. You can check whether your address can connect to our fibre network here. Your Eligible Address must not have an existing fibre broadband connection.

‘In-home Tech Support’ is a session of up to one hour in where a Tuatahi representative will provide you with technical support to help you get your devices connected and up and running on our network. Our In-home Tech Support Terms and Conditions (which may be found here) apply.

  1. The Promotion is a limited time offer and commences on 23 May and ends on 31 July 2022 at 23:59 (the Offer Period).

  2. There are two gifts available in the Promotion. You may be eligible to receive both gifts. You must register your details with one of our Fibre Ambassadors to be eligible for a gift. The gifts are:
    1. ‘ONT Installation Gift’, a $200 Prezzy® Card; and
    2. ‘Fibre Connection Gift’, a $200 Prezzy® Card and an In-home Tech Support Voucher.

ONT Installation Gift:

  1. To receive the ONT Installation Gift you must place an order for the installation of an ONT at an Eligible Address during the Offer Period. The order must be placed either:
    1. on your behalf by a Tuatahi Fibre Ambassador; or
    2. with your preferred Internet Service Provider (ISP) as part of an order for a new connection.

  2. The order must be received by us no later than 23:59 on 5 August 2022. You will still be eligible to receive the ONT Installation Gift where installation is completed after this date.

  3. You do not need to purchase a fibre broadband plan to be eligible to receive the ONT Installation Gift.

  4. We will send you the ONT Installation Gift once the ONT has been installed and tested by a Tuatahi First Fibre contracted fibre technician.

  5. As part of the Promotion, we will collect certain personal information from you. In addition to the uses detailed in our standard terms, we will also use your personal information to contact you to determine your satisfaction with installation of the ONT and to discuss your options to connect to fibre. Your personal information will be held in accordance with our privacy notice which can be viewed here.

Fibre Connection Gift:

  1. To receive the Fibre Connection Gift, you must:
    1. during the Offer Period, have received, or be eligible to receive, the ONT Installation Gift; and
    2. anytime before 31 July 2022, purchase a fibre broadband plan from an ISP that results in a new connection to our fibre network.

  2. The order must be received by us from your ISP no later than 23:59 on 5 August 2022. You will still be eligible to receive the Fibre Connection Gift if your new fibre connection is completed after this date.

  3. We will send you the Fibre Connection Gift on completion of your new fibre connection. A fibre connection will be completed when we have activated the layer 2 fibre service at your Eligible Address, which happens after your ISP has placed your order with us.