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FREQUENTLY ASKED QUESTIONS
I’ve heard of Fibre Broadband, but what is it exactly?
As the online world evolves, technology is changing too. Fibre is the BEST way to connect your broadband. Fibre Broadband has the ability to carry tons of information through fibre optic cables at incredibly fast speeds so you can do more online, faster and better than ever before. With the right Fibre Broadband plan to suit your needs, you will experience fast download and upload speeds, crisp and sharp video calls and reliable connectivity, among other benefits.
Why do I want Fibre Broadband if I’m happy with my current broadband connection?
Get the best; get Fibre Broadband. Fibre is the replacement broadband technology for the copper network. Imagine streaming Netflix marathons, seamless Skype calling for your family, playing endless Spotify playlists, watching YouTube clips or booking your next dream AirBnB holiday. Fibre broadband can keep up with your online demands.
How much will it cost to get the BEST fibre available?
A standard Fibre Broadband installation to your home is FREE. You only need to pay for the monthly plan fees from your chosen Fibre Broadband provider (a list of providers can be found on our website).
I have just signed up to an ADSL or VDSL broadband package, can I still pre-order Fibre Broadband?
Yes, we recommend you check with your broadband provider that your current broadband package can be upgraded to Fibre Broadband.
Can you tell me when fibre broadband will be available in my town?
We are working hard to deliver Fibre Broadband services to your town as soon as possible. Click on your town tile above for the latest town information. Thank you for your patience.
I want to know more about Ultrafast Fibre Limited and what ‘Fibre Broadband’ can do for me
For more questions, head to www.ultrafast.co.nz/faq
Are you a developer or a surveyor?
We regularly work with many developers. If you are a developer or a surveyor and you have any future projects in and around any of the towns listed above, please contact us on [email protected] and will we get in touch with you.