Outage in Bay of Plenty fibre network – We’re working fast to get you back on line

Roadmap

Our latest initiatives

A look at our roadmap to explain our latest initiatives and updates to help you connect better.

Roadmap

  • Product
  • Network
  • API
  • Platforms
  • Proposition

In discovery

Up next

Currently working on

Live

In discovery

High priority access service

We are evaluating the possibility of developing a high priority acecss bitstream service. We would like to hear from retailers on if this would add value to your portfolios.

  • Potential impact to RSPs:
    Minor - Opt-in
  • Starts: June 2025
    Ends: December 2025

For more information contact
products@tuatahifibre.co.nz

Outage notification via API +

Up next

Hyperfibre refresh

With our Network Refresh Programme well underway, we are planning to review our Hyperfibre product offers to maximise the opportunities presented by our new network.

  • Potential impact to RSPs:
    Moderate
  • Starts: January 2025
    Ends: June 2025

For more information contact
claire.gatenby@tuatahifibre.co.nz

Handover connection: 100 GbE +
Simplifying Bitstream 4 +
Network Upgrades to the Taupō, Rotorua and Hawke's Bay +

Currently working on

Fibre Speed Boost 2025

In alignment with the industry, we will be boosting the speed of three of our residential offerings:

Bitstream 2 Ultra 50/10 2.5/2.5 to Fibre Starter 100 2.5/2.5
Bitstream 2 Ultra 50/20 2.5/2.5 to 100/20 2.5/2.5
Bitstream 2 Ultra 300/100 2.5/2.5 to 500/100 2.5/2.5

  • Potential impact to RSPs:
    Significant
  • Starts: January 2025
    Ends: August 2025

For more information contact
customer.excellence@tuatahifibre.co.nz

ONT updates +
Expansion in Tāupo, Rotorua and Hawke's Bay +
Ordering and Support Systems for Taupō, Rotorua and Hawke's Bay Services (ex Unison Fibre) +
Onboarding users to Okta for Telflow +
Fibre Plan Upgrade Incentive +
Napier, Hastings, Taupō, and Rotorua Handover Offer +

Live

Simplifying Bitstream 2 Ultra

We have streamlined our Bitstream 2 Ultra product offerings to simplify the ordering process with us.

  • Potential impact to RSPs:
    Significant
  • Starts: May 2024
    Ends: December 2024

For more information contact
products@tuatahifibre.co.nz

Okta for Telflow +

Calendar

  • Product
  • Network
  • API
  • Platforms
  • Proposition
Feb 24
Mar 24
Apr 24
May 24
Jun 24
Jul 24
Aug 24
Sep 24
Oct 24
Nov 24
Dec 24
Jan 25
Feb 25
Mar 25
Apr 25
May 25
Jun 25
Jul 25
Aug 25
Sep 25
Oct 25
Nov 25
Dec 25
Jan 26
Feb 26
Mar 26
Apr 26
May 26
Jun 26
Jul 26
Aug 26

In discovery

High priority access service
Outage notification via API

Up next

Hyperfibre refresh
Handover connection: 100 GbE
Simplifying Bitstream 4
Network Upgrades to the Taupō, Rotorua and Hawke's Bay

Currently working on

Fibre Speed Boost 2025
ONT updates
Expansion in Tāupo, Rotorua and Hawke's Bay
Ordering and Support Systems for Taupō, Rotorua and Hawke's Bay Services (ex Unison Fibre)
Onboarding users to Okta for Telflow
Fibre Plan Upgrade Incentive
Napier, Hastings, Taupō, and Rotorua Handover Offer

Live

Simplifying Bitstream 2 Ultra
Okta for Telflow